Posted: 10/13/2022


In Libra 11
73467 Westhausen

Telephone: +4915253061690

The European Commission provides a platform for online dispute resolution (OS), which you can find here: consumers /odr/ [ ]. Consumers have the opportunity to use this platform to settle their disputes.

In order to settle disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute resolution proceedings before a consumer arbitration board. The federal universal arbitration board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, [ ] is responsible. We will participate in a dispute settlement procedure before this body.